Online escape room questions

EscapeRoom.team is an online escape room game that runs in your browser. A host creates a shared room, friends join with a code, and the team solves cooperative mystery puzzles with built-in voice and video.

Hosts sign in with Google to create and manage rooms. Invited players can join with the room code and a nickname, so the whole group does not need to create accounts before playing.

No download. Everything runs in a modern desktop or mobile browser. Audio and video chat are built into each room, so your team does not need Zoom, Discord, or a separate app to play together.

Rooms can hold up to 12 participants on the built-in call. You can play same-room with a Family Pass, or bring a larger group; most scenarios are still tuned to feel best with a smaller cooperative team.

Current scenarios range from about 30 to 90 minutes, while the premium detective case Perfect Alibi is closer to 2 to 3 hours. Each scenario page lists its expected play time before you host.

Yes. Game scenes, video chat, and puzzle interactions work on phones and tablets. A tablet or laptop gives the clearest view of the illustrated rooms and puzzle surfaces, but a phone is fine for joining a friend's session.

Some scenarios are built for family play, including The Starlight Library, Missing Mascot, and Spaceship S.O.S. Other mysteries skew older, and Perfect Alibi is marked 18+. Check the age rating on each scenario page before choosing a room.

Progress is tied to the room, so a dropped player can rejoin with the same room code and return to the team's current state. If voice or video does not reconnect immediately, refreshing the room page or rejoining from the code usually fixes it.

Sign in, choose a scenario from the Host page or a scenario detail page, and create a room. You will get a 6-letter code to share with friends. Once the team is in the lobby, the host starts the scenario.

Yes. Game Night Passes let the host create rooms during the active 24-hour window, and repeat-hosting access lets you host that scenario anytime. The puzzles are deterministic, but the experience changes with different teammates, and some finales branch based on choices near the ending.

Launch titles like The Starlight Library and Missing Mascot are paid scenarios with Family Pass, Game Night Pass, and repeat-hosting options. Other catalog scenarios may appear as coming soon while they are finalized.

Prices vary by scenario. Family Passes are typically $3.99–$5.99, Game Night Passes are typically $9.99–$14.99, and repeat-hosting options are typically $19.99–$39.99. Exact prices appear before checkout.

A Family Pass is for same-room household play. Its 24-hour window starts when you press Start at home. It does not include remote invites or built-in voice/video.

When you buy a Game Night Pass, the 24-hour timer starts the moment you create your first team room. During that window, you can create rooms freely with your group — only the host needs the pass.

Yes. If you upgrade from Family Pass to Game Night Pass, or from Family/Game Night access to repeat hosting, checkout can apply credit for eligible access you already purchased and charge only the upgrade difference.

Email hello@escaperoom.team with your account email, scenario name, and room code if available. During launch, we will review payment and access issues in good faith.